Ensure
Our values are as valid today as they were when we first created them in 1996. As operating principles they guide our thoughts and actions and ensure that we provide a considered response to our assignments.
Our values are as follows:
The third and last step of our approach is Ensure.
In the Ensure phase we again follow a three-step approach:
- Maintain – provide ongoing support to the change agents and team leaders.
- Sustain – install the new processes that facilitate the changes to stick.
- Retain – Develop retainer agreements to ensure appropriate levels of after care and update.